FAQs

OxygenRx is built for prescribers. It runs your whole clinic in one place: online booking, consultation forms, consultations with an AI scribe drafting your notes, prescribing, the patient record, and fulfilment through our pharmacy or yours. Most platforms stop at the prescription. We deliver it, to your clinic or your patient's door.

No. The PMR is the clinical core, but the platform also supports forms, appointments, prescribing workflows, payment, repeat dispensing and fulfilment visibility, all connected to the same regulated record.

Nurse, pharmacist and doctor prescribers running or setting up a private clinic, and pharmacies adding private prescribing, from aesthetics and weight management to menopause, men's health, hair loss and more. We don't provide prescribers.

No. OxygenRx supports workflows and visibility. Clinical decisions remain with qualified professionals; that is a line we will not cross.

The platform is one connected workflow across the regulated patient record, intake forms, appointments, prescribing actions, payment, repeat dispensing and pharmacy fulfilment, not a set of disconnected tools.

Yes. OxygenRx supports team workflows with role-aware access (prescriber, clinic operator, pharmacist, admin). Final permission and role behaviour is confirmed with each team during onboarding.

OxygenRx is built around a regulated record, but integration scope is reviewed per team. Talk to us about your current stack and we will confirm what we can connect and where the manual handoffs go.

Every prescribing action, status change and fulfilment event is captured on the patient record for review and reportable export. Final audit-ready claims are confirmed by the product and compliance teams.

Yes. Patient records show a connected timeline of forms, consultations, prescriptions and fulfilment events, with role-aware access so the right team member sees the right context.

They help collect structured patient information before or around a consultation, with answers landing on the regulated record rather than in disconnected form tools.

Yes. Responses become part of the wider patient and prescribing context, available to the prescriber during their clinical workflow.

OxygenRx coordinates consultations as part of the operating system, connecting booking, notes and prescribing actions around the patient record. Specific consultation features are confirmed by the product team.

Because appointment context, patient forms and prescribing actions often need to be reviewed together. Keeping them in one workflow removes the inbox-and-spreadsheet reconciliation step.

A secure payment route generated and sent to the patient by our pharmacy as part of a private prescribing workflow, linked to the order from the start so it can be reconciled automatically rather than at end-of-day.

OxygenRx does not impose a clinical process. Workflows are configured around your agreed steps, and our pharmacy's payment link can be sent after clinical approval, before fulfilment, or wherever you decide.

It supports the operational steps around repeat prescription or repeat dispensing workflows, with clearer due rows, order creation and follow-up states tied back to the patient record.

No. OxygenRx supports workflows and visibility; clinical decisions remain with qualified professionals. The platform helps surface what is due and what needs prescriber review.

The prescription goes to our pharmacy or yours. Through ours, it's delivered to your clinic or your patient's door, tracked, next day when ordered by 2pm, with the status on the patient record. If you'd rather use your own pharmacy or your own dispensing, the prescription can be downloaded and sent to any pharmacy.

Where the configured workflow supports it, patients and teams can have status visibility on their order through the prescribing and fulfilment pipeline.

OxygenRx is designed around how UK private prescribing teams are reviewed, with workflows, access controls and audit visibility your compliance team can read. Specific protections are confirmed during onboarding.

Role-aware workflows let prescribers, operators, pharmacists and admins see only what they should see, with per-clinic and per-brand scoping and SSO-ready authentication.

Every prescribing action, status change and fulfilment event is captured for review and reportable export, including reason capture on critical actions.

Book a demo. We'll show you how OxygenRx would run your clinic, start to finish, and answer your questions on the switch, CQC registration and your website.

If your registration and website are in place, you can be prescribing through OxygenRx within 24 hours of onboarding. If they're not there yet, our partners help you get there. A dedicated onboarding team moves your patients and all their data across, from notes and photos to documents and letters, and sets up your forms. If you want training, a real person walks you through every section, and they're there to support you afterwards.